Privacy Policy

Last Updated: Nov 01 2026

At ChainsOnly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name and contact details.

  • Billing and shipping address.

  • Email address and phone number.

  • Order and transaction details.

  • Payment status and related transaction information.

  • Website usage, browser, device, and interaction information.

Payment card or banking details are generally processed by our authorised payment service providers. We do not intend to store complete payment card details on our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Arrange shipping and delivery.

  • Send order confirmations and tracking updates.

  • Respond to customer enquiries and support requests.

  • Improve our website, products, and shopping experience.

  • Send promotional emails or offers where permitted and, where required, with your consent.

  • Prevent fraudulent transactions and protect our business.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand visitor activity, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers.

  • Shipping and delivery partners.

  • Website hosting and e-commerce service providers.

  • Analytics and marketing service providers.

  • Customer support tools.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, and to withdraw consent where processing is based on consent.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing your request.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing personal information.

8. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorisation or consent where required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be published on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

ChainsOnly
Website: https://chainsonly.com
Email: sales@chainsonly.com
Address: 127 E 12th St. Los Angeles, CA 90015